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Proof of concept

Initiative #12

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P&C AI Chatbot for Pay

Listed in the registry Development Original language : English

About the initiative

Description of the initiative

AI Chatbot for Pay to assist with pay questions and errors in LoO (PSPC led) DFO Pilot with PSPC Concierge Chatbot for HR & pay information Provides personalized HR and pay guidance when visiting MyGCPay Concierge provides answers and sources for general questions

AI family

Interaction and Engagement

Bucket rationale

Uses a conversational interface to resolve HR/pay issues for users.

Lifecycle

  1. Ideation

    Stage status : Completed

    May 26, 2025

  2. Assessment

    Stage status : Completed

  3. Approved

    Stage status : Completed

  4. Development

    Stage status : In progress

  5. Pilot

    Stage status : Upcoming

  6. Production

    Stage status : Upcoming

  7. Archived

    Stage status : Upcoming

Schedule for this initiative

  • Completed
  • In progress
  • Planned
  • Not applicable
  • Today
2025 May Jun Jul Aug Sep Oct Nov Dec 2026 Jan Feb Mar Apr May Jun Jul Aug Sep
  1. Ideation

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Contacts

Requester
Gardner, Leigh
Sector contact
Gardner, Leigh
Subject matter expert
Gardner, Leigh

Data and tools

Region
National Capital Region
Submitted on
May 26, 2025