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P&C AI Chatbot for Pay

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IA-2026-0227

Development

Why this AI family : Uses a conversational interface to resolve HR/pay issues for users.

Description of the initiative

AI Chatbot for Pay to assist with pay questions and errors in LoO (PSPC led) DFO Pilot with PSPC Concierge Chatbot for HR & pay information Provides personalized HR and pay guidance when visiting MyGCPay Concierge provides answers and sources for general questions

Additional details from the requester

DFO Pilot with PSPC Concierge Chatbot for HR & pay information Provides personalized HR and pay guidance when visiting MyGCPay Concierge provides answers and sources for general questions

Strategic alignment

Contacts

Requester
Gardner, Leigh
Subject matter expert
Gardner, Leigh
Requester
Leigh Gardner
Sector contact
Leigh Gardner

Lifecycle

  1. Ideation

    Stage status : Completed

    September 1, 2026 September 1, 2026

  2. Assessment

    Stage status : Not applicable

  3. Approved

    Stage status : Not applicable

  4. Development

    Stage status : In progress

    September 1, 2026

  5. Pilot

    Stage status : Upcoming

    September 1, 2026

  6. Production

    Stage status : Upcoming

  7. Archived

    Stage status : Upcoming

Schedule for this initiative

  • Completed
  • In progress
  • Planned
  • Not applicable
  • Today
Sep 26
Change log (16 entries)

Public history of this initiative's key events. The team's internal exchanges are not shown.

  1. Stage change

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  2. Stage change

    pilote.statut

  3. Stage change

    developpement.statut

  4. Stage change

    developpement.date_reelle_debut

  5. Stage change

    etape_actuelle_id

  6. Stage change

    pilote.statut

  7. Stage change

    pilote.date_reelle_debut

  8. Stage change

    developpement.statut

  9. Stage change

    approuvee.statut

  10. Stage change

    evaluation.statut

  11. Stage change

    ideation.statut

  12. Stage change

    ideation.date_reelle_fin

  13. Stage change

    etape_actuelle_id

  14. Stage change

    ideation.statut

  15. Stage change

    ideation.date_reelle_debut

  16. Created

Data quality of this record

38 %

6 of 16 fields filled. The missing ones are what remains to be obtained from the requester.

Initiative identity 2/4
  • Title — filled
  • Description — filled
  • Problem statement — missing
  • Expected outcome — missing
Organizational alignment 3/5
  • Sector — missing
  • Region — filled
  • Program — missing
  • AI category — filled
  • Lifecycle stage — filled
Contacts 1/3
  • Primary contact — missing
  • Subject matter expert — filled
  • Approver — missing
Governance and assessment 0/4
  • Data classification — missing
  • Strategic alignment — missing
  • Feasibility criteria — missing
  • Impact areas — missing